Contacting Security

At Spring we are committed to maintaining the integrity of our systems and data. We believe that good security is critical to maintaining the trust of our customers and employees. We strive to continuously improve our security to make sure we are always equipped to meet and protect all who place their trust in us.

If you received an email from us you did not expect, had an order cancelled you did not expect, have unauthorized and unexpected charges, seek to report abuse, or have any other questions or concerns, please contact

If you believe you have found a security vulnerability, please contact us at Please act in good faith towards our users’ privacy and data during this process. White hat researchers are always appreciated and we won’t take legal action against you if you act accordingly. We do not currently require a specific disclosure policy. We’ll work with you to make sure we understand the issue and address it. We consider security correspondence and vulnerabilities our highest priorities and will work to address any issues that arise ASAP.