Deactivating your Spring account

If you have read our Terms Of Service and do not wish to carry on using the Spring platform, you’ll need our help to deactivate your account. To close your account, please contact the Creator Experience Team by emailing creatorhelp@spri.ng.

Note: When your account is deactivated, all of your listings will no longer be active or accessible. You will also no longer be able to log in to your Spring account. If you decide to reactivate your account in the future, simply contact us again using the same form and we’ll re-open your Spring account. 

Please ensure you have completed the tasks below before deactivating your Spring account.

Collect your payouts

Request a payout for any profits outstanding in your Spring account. To do this, head to the Payout section of your Spring account and request a payout. Payout requests are processed within 1 to 10 working days. 

Cancel your subscriptions

If you have purchased subscriptions with Spring (for example, you’ve purchased a custom domain), head to the ‘My Purchases’ section of your Spring account, then to the subscriptions tab to cancel any active subscriptions.. 

Once this step is complete, go ahead and contact the Creator Experience Team above.